planning & strategy
We help you figure out how to get what you’re looking for. By reviewing your priorities and gaining an in-depth understanding of your business goals, we create an actionable plan to move you forward, supported by a compelling business case and logical solution architecture.
OPERATIONS ASSESSMENTS
You need to see the big picture of how well-considered organizational changes can positively impact your business. We conduct a comprehensive review of your internal operations and the external relationships that support them, and compare it against industry benchmarks for efficiency, effectiveness and agility.
BUSINESS PROCESS MANAGEMENT
To gain an understanding of your current operations, we first conduct intensive discovery using surveys, staff interviews and data mining. We then use state-of-the-art modeling techniques and simulations to assess the impact of proposed changes, identify the most appropriate solution alternatives and create implementation plans that enable a smooth transition to a better way of working.
DECISION-MAKING
Clear information informs the right decisions. We have mastered the vendor selection and evaluation process and understand the risks and responses necessary to ensure successful solution implementation.
IMPLEMENTATION SUPPORT
We support you throughout your new technology initiatives by providing project oversight, redesigning impacted workflows and documenting insurance product requirements to accelerate delivery and dramatically reduce project risks.
STAFF SELECTION
We help you identify the best resources to staff your technology initiatives. We develop job descriptions for specific roles, assess applicant resumes, review technical skill sets and conduct reference & background checks to make sure you hire the best people for the job.