Senior Manager | Enterprise Software Solutions
Dana Pagliarulo is a Senior Manager on Perr&Knight’s Enterprise Software Solutions team. He brings a unique capability to the practice by bridging the gap between project management and technical leadership. His experience in software development, systems design and implementation assist in achieving our customers’ technology goals. He is responsible for supporting the product vision, customer implementations and continuous improvements of the practice and our B2B SaaS products.
Dana spent the first 15 years of his career as a Business Systems Consultant at StoneRiver (formerly Fiserv Insurance Solutions Group) where he specialized in insurance property and casualty rating for all lines of business. He principally managed and designed the company’s $1M lead Web Services based rating system (the Artius Rating Environment) utilizing Java technologies across multiple platforms and the ACORD XML framework. He has supported full functionality insurance back office applications offering policy administration, billing, claims, and ancillary services as well as designing, implementing and integrating with multiple web-based point-of-sale applications. His core expertise is in policy and rating systems design, configuration and implementation including insurance endorsement form production.
Dana introduced the company to utilization of off-shore resources for state-side project work. As a result, he developed the procedures and best practices used to expand the usage of remote staff members. He has spent a combined total of more than 6 months off-shore managing projects with teams of up to 60 members. Dana has succeeded in roles ranging from software developer, lead application designer, project manager and implementation specialist. Most recently, Dana and his team retrofitted Workers Compensation functionality into an established and prominent Policy and Claims Administration system using NCCI rates, rules and forms.
Dana is a credentialed PMI® Project Management Professional (PMP®) and PMI-Agile Certified Practitioner (PMI-ACP®) and is an active member of both PMI and the PMI Phoenix Chapter. He also holds the Cum Laude honor from the Columbus State Community College earning an Associate of Applied Science degree in Computer Programming Technology.