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Enterprise class systems deployment

Enterprise-class systems deployment: A framework for success

March.1.2010
To even consider the installation or replacement of core insurance systems makes most of us shudder. Perhaps we’ve heard one too many horror stories, or we’re overwhelmed by the variety of systems, or we’re taken aback by the sheer time and money it takes to get these things up and running. In any event, keeping pace with our competitors requires some hard work, and some of the hardest we’ll ever be involved with can be the identification, selection, deployment and management of new core systems.
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Business process improvement

Business process improvement: Seven steps to operational excellence

November.1.2009

Albert Einstein famously said, “Everything should be made as simple as possible, but not simpler.” Yet we find a world rife with complexity; as businesses struggle with the quickening pace of new technologies and global markets, many have lost sight of the basics that underlie excellent operations. In [...]

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The soft side of operations

The soft side of operations: Why good management skills matter

November.1.2009

Managing an insurance company involves a careful balancing of opportunities and risks, and as such, requires a considerable focus on financial metrics. The principal driving forces behind those metrics, however, are the people that staff the company. Keeping them motivated, ambitious and in the pursuit of self-improvement is [...]

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The aligned organization

The aligned organization: A framework for sustainable competitive advantage

November.1.2008

Increasing competition, regulatory pressures and an uncertain economy require insurance companies to prepare themselves by reaffirming strategic initiatives, renewing the enthusiasm of their workforces and adopting the means to accomplish ever-greater ambitions. This white paper describes the means to accomplish this by aligning strategies, work processes and rewards [...]

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  • RSS The Journal of Insurance Operations

    • Create one web: A strategy for insurers as society goes mobile February.21.2012
      In the last decade, the internet has upended numerous industries, created new entrants into the insurance industry and transformed how traditional insurance companies acquire and retain customers. But if one looks at the impact of mobile, the opposite appears true—only 2% of online commerce came through mobile in 2011. How can adoption of mobile technology b […]
    • Wait a Minutiae February.21.2012
      At risk of having it seem as if “The Front Line” is becoming an ersatz Dear Abby for wayward marketers, I'm compelled to publish the note below because it’s the crux of the marketer’s challenge. If Immutable Rules 1 – 3 are, “We are not the target audience,” Immutable Rules 4 – 6 […]
    • Hunter S. Thompson February.20.2012
      Author's note: Off topic and off schedule, I publish this today to commemorate the passing of a writer whose like we'll never see again. He found his tone, his style, and his persona in Hell's Angels. He established them in Fear and Loathing in Las Vegas. He honed them in Fear and Loathing: On the […]
    • Wrong Track, Kemosabe February.14.2012
      I received an email the other day from an earnest gentleman, eager to help his company write more business and make its brand more prominent. He presented a list of tactics that he sincerely believed would be effective means to his ends. I present the text of the email here, with minor modifications intended to […]
    • The End of the World As We Know It February.7.2012
      According to dictionary.com, hype is a derivation of hyperbole: Origin: 1925–30, Americanism; in sense “to trick, swindle,” of uncertain origin; subsequent senses perhaps by reanalysis as a shortening of hyperbole That’s easy enough to imagine. A hyperbolic pitch – especially for something of dubious value – is recognized for the ranting it is and dismissed […]

© 2012 Perr&Knight

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